Q: What is your typical turnaround for projects?
A: Our typical turnaround is 7-10 Business Days. Our business hours are M-F 10:00am - 5:30pm CST.

Q: Does Rural Rooster have rush fees?
A:Yes. 7 Business Day Rush Fee = 10%, 4-6 Business Day Rush Fee = 25%, 2-3 Business Day Rush Fee = 40%, 24 hr Rush Fee = 50%, Same Business Day (if possible) Rush Fee = 100%

Q: Does Rural Rooster require a down payment for projects?
A: We require a 50% Deposit on all orders. We accept cash, check, CC, and PayPal.

Q: I would like my project shipped to me. What is your shipping method(s)?
A: We ship T-Shirts and Poster projects via UPS Ground with tracking # and insure all projects for their total production cost. Cost of shipping is factored into the projects' remaining balance once ready to ship.

Q: I have specific colors for my order, can you create it?
A: We ask for pantone #'s for all orders to insure we create the correct color(s) for your order. To learn more about pantone colors, please refer to pantone.com


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Contact

    info@ruralrooster.com
    voice: 512.420.8558
    text: 512.355.1557

    2602 E. Cesar Chavez
    Austin, TX 78702

    hours: Mon-Fri 10am-5:30pm

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